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| Sales |
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| 8am-9pm Monday to Friday and 9am-5pm Weekends |
| Tel |
0800 0613 612 |
| Fax |
0800 0613 614 |
| Email |
info@toucan.com |
| Post |
TOUCAN RESIDENTIAL
PO Box 62609
London
EC1P 1HR |
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| Customer Service |
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| 8am-9pm Monday to Friday and 9am-5pm Weekends |
| From a landline |
0871 221 2210 |
| From a mobile |
0871 221 2210 |
| Fax |
0845 613 6151 |
| Email |
help@toucan.com |
| Post |
TOUCAN RESIDENTIAL
PO Box 62609
London
EC1P 1HR |
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| Technical Support |
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| 8am-midnight, 7 days a week |
| From a landline |
Existing ToucanTalk customers can simply dial 184
174 from any ToucanTalk landline
ToucanSurf customers who aren't with ToucanTalk: please note new number 0871 423 1111
ToucanSurf Technical Support from a ToucanTalk landline will be charged at 30p/min (incl VAT). |
| Email |
surfsupport@toucan.com |
| Post |
TOUCAN RESIDENTIAL
PO Box 62609
London
EC1P 1HR |
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| Handset Technical Support |
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| Monday-Friday 9am-6pm, Saturdays 10am-6pm |
| Tel |
0870 460 7038
Please note: Calls to this number are charged. |
| Email |
mobilehelp@toucan.com |
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| What to do if you have a complaint about a Toucan product or service. |
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