| |
 |
 |
 |
 |
|
|
|
|
| Line rental (per month) |
£8.99 |
£11.00 |
£11.00 |
|
| Call plan (per month) |
£0.00¹ |
£9.99² |
£0.00 |
|
| Broadband (per month) |
15.99 |
£0.00 |
£17.99 |
|
| Broadband set-up |
£0.00 |
£29.99 |
£25.00³ |
|
| "Out of area" Broadband surcharge (per month) |
£0.00 |
£9.99 |
£0.00 |
|
| Early disconnection fee |
Remainder of contract charges |
£70 or remainder of contract charges (whichever is lower) |
Remainder of contract charges |
|
| Minimum call charge |
None |
– 15p for calls to mobiles
– 5p for all other chargeable calls |
5p for all chargeable calls |
|
| Call charges (after 70 mins) |
£0.00 |
3p/minute |
£0.00 |
|
| International |
Direct dial |
Calls connected via pre-fix code |
Direct dial |
|
| 0845 calls (per minute) |
Day |
Evening |
Weekend |
Day |
Evening |
Weekend |
Day |
Evening |
Weekend |
|
| 3p |
1p |
1p |
4.5p |
1.5p |
1.5p |
3p |
1p |
1p |
| (Plus 3p Connection Fee) |
|
|
| 0870 calls (per minute) |
7.5p |
3.75p |
1.5p |
7.5p |
3.75p |
1.5p |
7.5p |
3.75p |
1.5p |
|
| (Plus 3p Connection fee) |
- |
- |
| Contract duration |
12 months |
18 months |
12 months |
|
| Coverage |
97% UK population (approx) |
70% UK population (approx)
Other 30% customers pay £10/month
(See "Out of area" above.) |
97% UK population (approx) |
|
| Availability |
Within 2 weeks |
Depending on availability
(Could be up to 2-3 months' wait) |
Within 2 weeks |
|
| Flexibility |
Customers free to choose the combination of plans that best suits them.
(Broadband stand-alone price:
from £14.99 per month.) |
To benefit from cheap rates, customers have to take the package of plans set out by TalkTalk.
(Broadband stand-alone price:
£35 per month.) |
Customers free to choose the combination of plans that best suits them.
(Broadband stand-alone price:
from £17.99 per month.) |
|
| Tech Support (per minute) |
30p |
– 10p/minute for automated
technical support
– £2 per call to speak to an operator |
Local rate |
|
|
|
